1. Our staff will treat you with respect. And each employee will be in uniform and professionally trained to perform his or her assigned tasks on your property.
2. Each crew leader will be professional and courteous and be available to communicate with you when necessary.
3. Management will schedule daily inspections of your property and will review your projects progress with you at your request.
4. We will promptly correct any aspect of our work that is unsatisfactory to you.
5. Your job site will be left neat, clean and safe each and everyday.
6. Our trucks will be clean and identifiable, and will not detract from the appearance of your neighborhood.
7. Once we begin your project you will have a dedicated crew until project completion.
8. You will receive accurate and detailed invoices for each phase of your project and any additional work or changes which you have approved.
9. You will be completely satisfied with all aspects of the work we do for you.
10. If a plant that we install on your project does not perform as it should, we will replace it free of charge for one full year after installation. If we design it, plant it, and maintain it, we guarantee it!!! RISK-FREE LANDSCAPING!
In addition, if you hire Elm Creek Lawn & Landscape to provide maintenance immediately following an installation project, we will extend the warranty for the duration of our uninterrupted maintenance services. Some of our clients have had their plants under warranty for years!